``I hope you find the plant and Starbucks card as a small token of my appreciation. I want to thank you and your staff for all your hard work and not giving up on me. You kept me informed every step of the way. You held my hand through a very difficult time in my life and I am truly grateful. Your video posted on your website and youtube is a portrayal of what your service is all about. I know that was my experience top to bottom. There is no way I could have done this without your service, all the legal terms all the forms etc... You're right: you made it easy for me to understand a very foreign language... Your staff, in particular Wendy... I love her. When I talked to her it was like talking to you. You two have great chemistry and respect for each other; it shows through your work. And I always felt your office put the client first. I always felt 1st and important to you although I was the one filing bankruptcy. Also I want to make mentioned that you gave me a one-time fee and at no time did it change; there were no hidden fees. No surprise charges.. I just want to thank all of you at the SCV for all you have done to help me with my new start in life.. Thanks again.